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Policyholder services 

Markel offer a range of exclusive benefits and services for policyholders.
 
The services provide practical advice and professional help from industry experts
relevant to the type of insurance policy.

 



Product Index





Contact Us

0845 351 2600
Key contacts

Markel in the news

There is NO CHARGE for policyholders to use any of the services below, unless specifically stated.

Care and health consultancy
Social Welfare policyholders are entitled to a one day care and health consultancy service. This is provided on our behalf by Janjer Ltd, a specialist care and health consultancy.

Care and health consultancy documentation

The care and health consultancy services is exclusively available with the following policy:
-  Social welfare

Additional resources:
Trustee guides
Working with children and vulnerable adults
Commissioning risks 


Criminal Reference Screening (CRB)
Markel have negotiated reduced fees for social welfare comprehensive policyholders with CBS (Complete Background Screening).

CBS provide online CRB checks of all types for small local companies through to mutli-national organisations throughout the UK. Their online service is approved and tested by the CRB and the Home Office, meeting all requirements for effective, efficient, accurate and extremely fast return rates of CRB Disclosures. Policyholders can submit single applications or multiple applications on line via the CBS custom built ebulk system.
For more information please visit the
CBS Screening website or telephone 01443 799 900.


Employer helpline and assistance
Our employer helpline is provided by specialist employment law solicitors, DAC Beachcroft, giving our employment law protection policyholders direct access to an expert. Assistance is available for any employment law dispute that could lead to a claim under the employment law protection section of your policy.

   Employer helpline and assistance documentation

   TUPE 

The employer helpline is exclusively avaliable with the following policy section:
-  Employment law protection 
 
Additional resources:
 

  
Employment claims
Markel emploment claims are often handled by DAC Beachcroft, specialist employment lawyers. To help policyholders to understand how their claim will be handled, the following documents have been produced:
 
 
PR crisis management
Having to deal with the press whilst managing a difficult situation can be particularly stressful for someone with little experience of the media. Mindful that the consequences of adverse press, publicity or media attention present a risk to your business, policyholders with directors and officers or entity defence sections have access to the specialist public relations organisation, The Counsel House (TCH).
 
 
PR crisis management is exclusively avaliable with the following policy section:
- Directors and officers / management liability / executive liability
- Entity defence
 
and in respect of social welfare, community group and not-for-profit policies:
- Professional and general liability
 
Additional resource:
 

 
Collateral warranty review service
Markel construction policyholders are entitled to use our collateral warranty review service, provided on our behalf by Simpson & Marwick solicitors.
 
 
The collateral warranty review services is exclusively available in the following policies:
- Design and build
- Architects and engineers
- Surveyors