How to make a claim

Make a claim

If you need to make a claim, or are aware of a situation that may lead to a claim, call us on 0845 688 2500 (our opening hours are 08.30 to 17.30). Alternatively, email with a brief description of the events leading up to your claim and we will contact you.

What happens next?

These details will be passed to an experienced claims handler who will oversee your claim from start to finish.

Once your claim has been assessed they will be in touch. You can track the progress of your claim in My Area.