Stella's claim story
At Markel Direct, we insure a wide variety of customers, including a range of self-employed professions, small businesses, charities and community groups.
To help demystify the insurance claim process, we have met with customers to share their stories and experiences of claiming, and how Markel Direct have helped them.
Stella Alleva, owner of Stella Alleva Photography, shared her insurance claim story with us:
The self-employed professional, who offers her services as a photographer specialising in portrait, wedding and various events, experienced damage to her portable equipment. After coming back home from working at a wedding, Stella noticed there were some issues with her camera.
“After I got back home after shooting a wedding, I realised my camera body was damaged. My camera is my life, so not having it, it has a huge impact on my work as I cannot deliver any jobs.”
After going through the claims process, Stella shared how Markel were efficient and professional in the process, to ensure she could continue working despite the equipment damage.
“I think having insurance cover for your business is fundamental and also very reassuring. So, knowing that I’m insured with Markel Direct, that gave me peace of mind, and I didn’t have to put my job on hold.”
“Having gone through this experience, I know I can put my mind at ease, and I feel more relaxed in case similar things happen in the future.”
Discover help and advice for self-employed professionals here, or explore our business insurance solutions.