What it takes to own a business

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Starting a business takes more than just a great idea. It can involve a mix of incredibly hard work, strategic thinking, and learning on the go. We surveyed 250 SME leaders across the UK to find out what motivated them to get started, the challenges they faced, and what they wish they'd known before taking the leap.

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The "why?": the main motivator for starting a business

The most important aspect behind starting a business tends to be the why. For most founders, the motivation is personal. Better financial compensation is usually what springs to mind for most but, surprisingly, its not the key driver. It turns out that being the one to call the shots, make key decisions, and lead a business the way they want to, is the biggest draw for business owners as 75% of founders cited that being their own boss was the top motivation.

While the traditional 9-5 can work for some, the rigidity of it can be stifling and can impact on quality of life. According to a recent study by CIPD, 80% of employees stated working flexibly had a positive impact on their quality of life. It could be why flexibility and work-life balance followed up closely, with 58% stating that it played a key role in their decision to take the leap into running a business.

However, money does play a role, as 44% were driven by financial independence. So, while the image of the profit-hungry businessperson persists, the reality is a lot more nuanced. For most SME founders, the decision is rooted in the need for independence, flexibility, and purpose. The fact that being in charge outweighs financial motives for three in four business owners highlights that control over their working lives is the true currency here.

RankMain Motivation for Starting a Business% Business Leaders
1
Being my own boss 75%
2
Flexibility/work-life balance 58%
3
Financial independence 44%
4
Personal growth and self-development 33%
5
Pursuing a passion 32%
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Have you got what it takes? Business leaders share the most important skills for success

So, what skills are needed to become a business leader? According to the business leaders we surveyed, it's not great networking skills or a killer pitch. It's the less glamorous, but equally as important skills that keep a business afloat.

Having good problem-solving skills tops the list, as it's cited by 36% of leaders as the most important skill. When things go wrong, (which sometimes can be unavoidable), the ability to think clearly and find solutions is what separates those who thrive from those that fold. Unsurprisingly, right behind in 2nd spot is persistence (35%), which is an important reminder that resilience and sheer determination often matter more than having the perfect plan. However, while softer skills like communication (21%) and leadership (15%) are still valued, the data suggests that what business leaders really need, especially in the early days, is grit, practicality, and the ability to keep moving forward when things get tough.

RankTop Skills Needed for a Business Leader% Business Leaders
1
Problem-solving 36%
2
Persistence 35%
3
Decision making 33%
4
Time management 31%
5
Resilience 29%
6
Financial management 25%
7
Marketing 24%
8
Networking and relationship building 24%
9
Adaptability 24%
10
Communication skills 21%
11
Strategic thinking 19%
12
Risk-taking 19%
13
Sales and negotiation 17%
14
Leadership 15%
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The biggest challenges to get businesses off the ground

Starting a business isn't an easy task. It rarely goes to plan, and the early days are often the hardest, simply due to inexperience in many cases. The process of starting from scratch involves long hours, experimentation, trial and error, as well as learning new skills. But what is the most common challenge that new entrepreneurs face?

According to our survey, SME leaders said it was visibility. A striking 40% stated their greatest challenge was building a customer base or getting noticed. So, it serves as a reminder that even with a brilliant product or service, cutting through the noise and finding an audience can be an uphill battle.

Financial barriers come in close behind. Over a third (35%) stated that they struggled with cash flow, while 29% cited a lack of the capital that they needed to grow. And with 86% of founders funding their business from personal savings, it's clear that many are bootstrapping their way forward to get their business off the ground.

And it's no wonder financial issues took two of the three top spots. Money is the lifeblood of operations and growth, and sometimes it's impacted by things beyond a founders' control, such as the economy and rising prices. But having insufficient funds can limit critical investments in marketing, staffing, and product development. If left unchecked, could either stall momentum or bring a promising venture to a halt.

RankMain Challenges When Starting Out% Business Leaders
1
Difficulty building a customer base & gaining visibility 40%
2
Lack of cash flow 35%
3
Lack of capital 29%
4
Establishing a healthy work/life balance 29%
5
Lack of confidence in my abilities 23%
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A warning to business leaders of the future: the most common mistakes made when starting out

Starting a business is full of unknowns, so we asked business owners to reflect on their early mistakes. The answers offer invaluable insight for aspiring entrepreneurs to prepare for.

Top of the list was a lack of a clear business plan and incorrectly pricing products or services, both cited by 39% of respondents. These are common missteps caused by rushing to market without defining a clear strategy or by not fully understanding the correct price point to charge customers. But as many now realise, unclear planning and incorrect pricing can often lead to missed opportunities.

Other frequently cited lessons include setting unrealistic growth targets (which 37% admit to), and poor cash flow management (36%). These often go together; when expectations outpace actual income, businesses can quickly find themselves overstretched. A third (33%) also admitted they didn't research the market thoroughly enough before launching, which can leave a business misaligned with customer needs or ill-prepared to compete. So, it's clear to see that no matter how passionate an entrepreneur may be, laying down strong foundations is vital for success. Planning, pricing, and pacing growth wisely can make the difference between merely surviving and scaling successfully.

RankMost Common Mistakes New Business Owners Make% Business Leaders
1
Not having a clear business plan 39%
1
Not pricing their products/services appropriately 39%
3
Setting unrealistic initial growth targets 37%
4
Poor financial management / managing cash flow 36%
5
Not researching the market thoroughly enough 33%
6
Not managing time effectively 29%

This article is for information purposes only and should not be solely relied upon when making important personal or business decisions and that the reader should always consult an appropriately qualified professional.

Self-employment in the UK is characterised by both challenges and opportunities and is a dynamic environment for freelancers to navigate. While financial instability, limited access to benefits and rising living costs remain significant hurdles for many, there are plenty of growth opportunities and many Brits have been seizing them.

As a freelancer or self-employed person, working to navigate these challenges, and importantly leverage growth opportunities, it is essential to prioritise risk management and protection in the long run.

But what is public liability insurance?

Public liability insurance and professional indemnity insurance can be crucial safeguards, offering financial protection against unforeseen liabilities and legal claims. Public liability insurance covers businesses against allegations of personal injury and property damage claims made by members of the public. Professional indemnity insurance protects against claims of negligence or errors in professional services.

By investing in comprehensive insurance coverage and adopting strategic initiatives to tackle the challenges identified in this report, freelancers can safeguard their businesses and capitalise on emerging opportunities.

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