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    Contact us

    Call us

    Telephone: 0800 640 6600
    Monday-Friday 08:30 - 17:30

    Submit a request

    If you need to request documents, change policy details or submit general enquiries, you can use our quick and easy online request form below.

    Send an email

    Otherwise, please email customerservice@markeldirect.co.uk to contact us.

    *If you arranged your policy through an insurance broker, please contact them for any queries relating to your policy.

    Make a claim

    Find out more about how to make a claim, here.

    Renewing your policy

    Sign in to My Policy to renew online, or click the link in your renewal email.

    Review our FAQs

    Frequently asked questions regarding policy wording and insurance terms.

    Address

    Markel Direct
    City Square House
    11 Wellington Street
    Leeds
    LS1 4DL

    Complete a request form

    If you have a query you would like to discuss with us, complete our online Request Form and we will get back to you via email or phone.

    Fields with an asterisk (*) are required.