Awards

Best Contractor Insurance  Provider - The Contracting Awards 2025

Markel Direct won Best Contractor Insurance provider at The Contracting Awards 2025. The Contracting Awards recognise the top service providers to the contracting sector.  

The judges commended our comprehensive contractor focused service, combining specialist insurance with expert legal, tax and business support - delivered quickly and reliably.

Commercial Lines Insurer of the Year - British Claims Awards 2025

This event celebrates the insurance industry’s dedication to claims services and the achievements and progress made by leading organisations on behalf of their clients. Of our win, the judges said we combined strong values with practical delivery.

Feefo Platinum Trusted Service Award 2025

For the sixth year running, we were proud to be awarded the Feefo Platinum Trusted Service.

This award is given only to companies that deliver excellent service for their customers, and is based solely on genuine reviews and ratings on the independent Feefo review platform.

Feefo’s 10 Years of Excellence Award 2024

We are pleased to have been awarded the Feefo 10 Year of Excellence Award, as part of the Trusted Service Awards 2024.

This exclusive award recognises our consistent high quality of customer service and customer engagement over the last 10 years.

Claims Service Solution of the Year - Insurance Times Claims Excellence Awards 2021

At this year’s Insurance Times Claims Excellence Awards, Markel was awarded the Claims Service Solution Award.

In a short space of time, Markel UK built a claims automation portal to rapidly settle claims. The design, build and delivery for which took just 22 days before going live in April 2020. This solution demonstrated Markel's 'Expect More' promise to customers and is an achievement we are truly proud of.