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Whether you manage residential or commercial properties, arranging the right insurance for your business is vital to avoid potentially costly claims.
An allegation of poor maintenance standards where you are responsible for the appointment of sub-contractors, an accident at your office that injures a member of the public, or the theft of computers containing confidential client data could have a serious financial impact on your business.
Our specialist insurance for property and facilities managers can cover you against such risks, providing peace of mind that you are covered.
Our property and facilities management insurance provides tailored cover against the multitude of risks relevant to your industry.
Comprising a suite of indemnity and liabilities policies, our business insurance offers protection against claims of negligence by clients and against liability claims by third parties and employees, including cover for potentially expensive legal fees and compensation awards.
If something goes wrong the property management company may be held to account for any financial losses suffered by the client and find itself on the receiving end of a claim by the client to recoup those losses.
Professional Indemnity insurance (PI) is a key type of cover for property and facilities management businesses and is designed to mitigate the adverse effects of legal action being taken against the company by covering the legal fees and potential compensation awards as a result of a claim.

Tailoring your property and facilities management insurance is quick and easy, and we can cover you online in a matter of minutes. Our simple quote system asks about your business activities and offers you covers that may be of interest. You can choose to buy all or just some of the covers quoted, so you will only ever pay for the insurance you need.
If you have an existing policy with us, please sign in to view your policy documents.
Below you will find examples of the documents provided.
Professional indemnity insurance covers the cost of defending your business against allegations of professional negligence (such as giving your client incorrect or wrongful advice) and if unsuccessful, the cost of damages awarded against you. This cover is vital protection for all property and facility managers, and insurance is available with limits ranging from £100,000 to £5m.
Public and product liability insurance covers the cost of defending your business (including damages awarded against you if unsuccessful) if someone is injured, or their property damaged, which arises from you going about your business or supplying products. The legal fees alone could cost your business thousands of pounds. If you come into contact with members of the public, you may want to consider this cover. Limits range from £1m to £5m.
Employer’s liability insurance is a legal requirement if your business has employees. It covers your business against claims for injury or illness suffered by employees arising from their employment. Cover for £10m.
Commercial legal expenses insurance covers the costs of defending you as a director or officer of your company against allegations of wrongful acts and any damages subsequently awarded against you. Cover is also provided for the legal costs and expenses of defending actions for disqualification as a director, investigations and extradition proceedings. Limits range from £100,000 to £5m.
Directors and officers insurance covers the costs of defending you as a director or officer of your company against allegations of wrongful acts and any damages subsequently awarded against you. Cover is also provided in respect of the legal costs and expenses of defending actions for disqualification as a director, investigations and extradition proceedings. Limits range from £100,000 to £5m.
Office insurance covers your office buildings, office contents and computer equipment against accidental damage (including theft) whilst on your business premises. You can also choose to cover your business equipment (such as laptops and mobile phones) on a worldwide basis, and insure your business against loss of income and/or additional trading expenses following events such as damage to your property.
Occupational personal accident insurance provides a weekly payment if you are unable to work due to temporary total disablement (subject to a 14-day deferment period) due to an accident at work, or when travelling to and from work. In the event of loss of limbs, sight, speech, hearing, permanent total disablement or death, a lump sum would be paid out. You should consider this cover if you would struggle to maintain an income following an accident that left you unable to work. Limits from £100/week to £500/week for temporary total disablement (£25k lump sum to £100k lump sum for permanent total disablement).
Cyber insurance pays the costs of restoring data and equipment, informing clients, meeting ransom demands and loss of your net profit following a cyber-attack. It also pays your legal defence costs and damages you are legally liable to pay to other parties. If you hold confidential information about your clients and their projects on computers and other internet connected devices, you should consider to this cover.
At Markel Direct, we provide property and facilities management insurance starting from £5 per month for £1 million of public liability coverage. Insurance costs are determined by several factors specific to each business, including:
For a more accurate premium based on your circumstances and needs, get a property and facilities insurance quote online. You can choose the types of insurance relevant to your business, ensuring you pay exclusively for the cover you require.
These frequently asked questions are designed to help you and include questions relating to policy cover, pricing and ‘technical’ terms.
Professional indemnity insurance covers against allegations of professional negligence - which means it would cover you if you were to make an error or mistake in a piece of work (such as a project or report) for a client.
Public liability insurance covers against allegations of injury or illness caused to third parties by your negligence. This includes many of the slips, trips and falls that are associated with personal injury claims. In addition, public liability insurance covers against damage to third party property - for example, if you were to damage a client-owned laptop or smartphone.
As they insure against different scenarios, it's important you consider arranging both types of cover to ensure you are properly protected.
Many clients and industry bodies with regulatory requirements will require you to have a minimum level of cover for you to undertake a contract, so it's worth checking this before you arrange cover. If you're unsure, give some thought to a worst-case scenario and the likely costs involved in putting your mistake right. We offer a range of limits on insurance, so you're sure to find the right cover for your business.
Markel Direct is a trading name of Markel International Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Find out more on the Financial Services Register.
We are a division of Markel International, a Lloyd’s of London market insurer that wrote gross premium totals of £2.4bn in 2023
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As a specialist insurer of accountants and bookkeepers, we provide a range of useful services for you to access, included as standard with certain covers.
Whether you need to renew a policy, or modify an existing policy, or simply have a question, contact us.