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Having insured IT and technology companies for over 25 years, we have in-depth knowledge of the sector. We understand that our policyholders operate in a highly competitive environment which is constantly evolving and supporting them is at the heart of what we do.
Our team of experts are on hand to assist and have worked extensively with all sizes of IT company, from self-employed IT contractors to large technology and communications organisations, offering services from application development, website design and project management through to hardware supply, system and network hosting and managed services.
IT and technology company business insurance is designed to protect businesses that build, support, or deliver digital products and services. It is not a single insurance product, but a range of covers you can choose from to build an insurance policy to meet your needs. Regardless of experience, mistakes can still happen.
As IT and technology companies work with complex systems and sensitive data, even small errors can lead to significant financial losses for your clients. Markel Direct's specialist cover enable you to select from a range of cover to meet your business requirements, so that you’re protected should the worst happen, and a claim is made against your business.

Obtaining the appropriate level of IT and technology company business insurance is a worthwhile consideration. As IT and technology businesses handle sensitive data, critical systems, and complex client requirements, even small mistakes can lead to potential claims from clients. If a project is delayed, a system fails, or your work is alleged to be negligent resulting in a financial loss, clients may take legal action.
IT and technology company business insurance from Markel Direct is designed to protect you against such scenarios, so that if something doesn’t go to plan, you’ll be covered. It’s important to remember that IT and technology company business insurance is not just one product, but a choice of many forms of cover that you can choose from to exactly meet your business needs. From professional indemnity insurance to cover you against allegations of professional negligence through to office insurance, to ensure you’re not left out of pocket if your premises are burgled.
By ensuring you have the correct level of cover, you could be protected if a claim is made against your business.
If you have an existing policy with us, please sign in to view your policy documents.
Below you will find examples of the documents provided.
Professional indemnity (PI) insurance for IT consultants and contractors covers the cost of defending your IT business against allegations of professional negligence (such as giving your client incorrect or wrongful advice, or providing sub-standard services) and if unsuccessful, the cost of damages awarded against you.
Examples of claims include:
Breach of contract: a client engages you as a project manager responsible for delivering a system to a specific deadline. The project overruns and you are held responsible for the additional costs the company incurs due to the delay.
Negligence: a system you were contracted to design is deemed not fit for purpose after the project finishes.
Intellectual property: one of your competitors alleges that you have copied content from their website and used it on your client's website. They take legal action against you seeking damages.
In addition, our policy provides mitigation of loss cover, which pays the costs incurred to avoid a claim being made against you.
This is essential insurance for IT contractors, consultants and businesses with limits ranging from £50,000 to £5m.
Public liability insurance and product liability insurance covers the cost of defending your business (including damages awarded against you if unsuccessful) if someone is injured, or their property damaged, which arises from you going about your business or supplying products.
Examples of claims include:
Limits range from £1m to £5m.
Employer’s liability insurance is a legal requirement if your business has employees. It covers your business against claims for injury or illness suffered by employees arising from their employment.
An example of a claim would be:
If your business employs other IT consultants, you need this cover. Cover for £10m.
Directors and officers insurance can cover you, as a director or an officer of your company, against claims of negligence or wrongful working practices – and any damages awarded against you as a consequence.
Legal cost cover extends to additional claims such as disqualification as a director or extradition proceedings, as well as general investigations.
Limits range from £100,000 to £5 million.
Protect your business against theft or accidental damage with office insurance. Cover secures yo against damage of:
If you travel frequently for client work, this insurance also offers optional worldwide cover for business equipment, such as mobile phones and laptops.
Our cover also give you the option to insure against any resulting loss of income or addtional trading expnses that aris as a result of damage or theft.
Occupational personal accident insurance provides a weekly payment if you are unable to work due to temporary total disablement (subject to a 14-day deferment period) due to an accident at work, or when travelling to and from work. In the event of loss of limbs, sight, speech, hearing, permanent total disablement or death, a lump sum would be paid out. You should consider this cover if you would struggle to maintain an income following an accident that left you unable to work. Limits from £100/week to £500/week for temporary total disablement (£25k lump sum to £100k lump sum for permanent total disablement).
Commercial legal expenses insurance covers the costs of defending you as a director or officer of your company against allegations of wrongful acts and any damages subsequently awarded against you. Cover is also provided for the legal costs and expenses of defending actions for disqualification as a director, investigations and extradition proceedings. Limits range from £100,000 to £5m.
Cyber insurance pays the costs of restoring data and equipment, informing clients, meeting ransom demands and loss of your net profit following a cyber-attack. It also pays your legal defence costs and damages you are legally liable to pay to other parties. If you hold confidential information about your clients and their projects on computers and other internet connected devices, you should consider to this cover.
At Markel Direct, we offer IT and technology company business insurance from £5 a month for £1 million worth of public liability cover. When it comes to insurance, the cost varies from business to business depending on;
To get a clearer idea of how much you’ll pay, simply get a quote online.
These frequently asked questions are designed to help you and include questions relating to policy cover, pricing and ‘technical’ terms.
Yes. If you purchase your policy with us, your documents are emailed to you instantly and include a dedicated 'Confirmation of Liability Insurance' document (detailing the cover you have with us) which you can present to agencies and clients as proof of cover.
We cover past work if you have held professional indemnity insurance uninterrupted prior to arranging your policy with us.
If there was a period of time where you did not have professional indemnity insurance in force (for example, you have never arranged professional indemnity insurance before, you chose not to renew a previous policy or you cancelled a previous policy at the end of a contract) we are unable to cover past work.
If you require further clarification, don't hesitate to call us on 0800 640 6600.
Many clients and industry bodies with regulatory requirements will require you to have a minimum level of cover for you to undertake a contract, so it's worth checking this before you arrange cover. If you're unsure, give some thought to a worst-case scenario and the likely costs involved in putting your mistake right. We offer a range of limits on insurance, so you're sure to find the right cover for your business.
Professional indemnity insurance covers against allegations of professional negligence - which means it would cover you if you were to make an error or mistake in a piece of work (such as a project or report) for a client.
Public liability insurance covers against allegations of injury or illness caused to third parties by your negligence. This includes many of the slips, trips and falls that are associated with personal injury claims. In addition, public liability insurance covers against damage to third party property - for example, if you were to damage a client-owned laptop or smartphone.
As they insure against different scenarios, it's important you consider arranging both types of cover to ensure you are properly protected.
Markel Direct has over 25 years of experience insuring contractors, consultants and self-employed professionals. We insure over 200,000 micro businesses and are highly rated by our customers at Feefo.com.
We are a division of Markel International, a Lloyd’s of London market insurer that wrote gross premium totals of £2.4bn in 2023
To talk about your insurance requirements and better understand our cover, call us on 0800 640 6600 or get a quick quote online.
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